Privacy Policy
Last updated: June 2026
At EtnoArt, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
1. Who We Are
EtnoArt creates personalized wood-burned artwork from customer photographs and ships orders across Europe.
For any questions regarding this Privacy Policy, you may contact us at:
Email: support@etnoart.store
2. Information We Collect
When you place an order or contact us, we may collect:
- First and last name
- Email address
- Phone number
- Shipping address
- Uploaded photographs
- Personal messages, names, dates, or dedications submitted with your order
- Country and delivery information
We may also automatically collect limited technical information such as:
- IP address
- Browser type
- Device information
- Website usage data
3. How We Use Your Information
We use your information to:
- Process and fulfill your order
- Create personalized artwork
- Communicate regarding your order
- Arrange shipping and delivery
- Respond to inquiries
- Improve our website and customer experience
- Comply with legal obligations
4. Uploaded Photos and Artwork
Photos uploaded through our website are used solely for creating the personalized artwork you request.
We do not sell, rent, or share your photos with third parties for marketing purposes.
Uploaded photographs are handled with care and used only for order fulfillment.
Your photos are used only to create your custom artwork and are never sold, shared, or used for third-party marketing.
After your finished artwork is created, the uploaded photos are deleted from our system.
5. Sharing Information
We only share necessary information with trusted service providers involved in fulfilling your order, such as:
- Shipping companies
- Website hosting providers
- Email service providers
- Payment processing institutions
We never sell your personal information.
6. Data Storage and Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no internet transmission or storage system can be guaranteed to be completely secure.
7. Retention of Data
We retain personal information only as long as necessary to:
- Complete and support your order
- Meet legal, accounting, and tax obligations
- Resolve disputes and customer service matters
8. Your Rights
If you are located in the European Economic Area (EEA), you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
To exercise these rights, please contact us at:
9. Cookies
Our website may use cookies to improve functionality, analyze website performance, and enhance user experience.
You may disable cookies through your browser settings.
10. Third-Party Services
Our website may contain links to third-party services or websites. We are not responsible for the privacy practices of those third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
EtnoArt
Email: support@etnoart.store
Website: https://etnoart.store